Security and data retention

We use physical, electronic, and procedural safeguards to protect any personally identifiable data stored on our computers. Only authorized employees have access to the information you provide us. Any particularly sensitive information, such as a credit card number used to purchase our products and services is encrypted using PayPal’s online transaction system and our staff never have access to your credit card or debit card details.

While we cannot guarantee that loss, misuse or alteration to data will never occur, we take many precautions to prevent such unfortunate occurrences and have measures in place to detect any such breaches of security.

In the event of a security breach, we will notify anyone whose personal data may have been compromised as well as the law enforcement authorities in Japan and other countries as applicable.

Information that we collect from you

When you use our products or services, you may be asked to provide specific information about yourself, including your name and contact details. We may also collect information about your usage, as well as the information you provide during such usage. This information includes using our websites, products, and services, as well as any correspondence or communication you send.

Use of your information

Use of your information will vary depending on how your data was tracked. For example, if you send us an email, we will use your information to reply to your message. In other cases, we may use your information to enable us to provide you with access to some or all parts of our site. We may also use and analyze the information we collect so that we can administer, support, improve and develop our business.

We collect information to process your order, manage your account, and, if you agree, to contact you for your views on our products and services and to notify you occasionally about significant changes or developments to the site or our products and services.

Disclosure of your information

The information you provide to us will be held on our computers and may be accessed by or given to our staff. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Clients who purchase goods or services from us may be referenced in promotional material. Should you not want to be listed, please contact us.  We will never add individuals to the list.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.